Workday Inc
Location
Pune | India
Job description
We are looking for a Resource Deployment Manager to join the Workday Global Resource Management team, focusing on Partner Staffing. The role works collaboratively with Internal Resource Managers, Consulting Directors, and Consulting Managers in all practices, to grow the Workday ecosystem, ensure proper optimization of resources and work strategically to staff subcontractors on our projects and keep the overall subcontracting program running smoothly.
This position will support the EMEA practices by fulfilling open project roles with ecosystem partners. A teammate that can work across many different organizations, owning the end-to-end communication with Partners when staff augmentation is needed for a project. Some duties include liaising with partners for open staffing needs, executing and submitting contracts, staffing administration, reporting, and Workday system support. The candidate should have a passion for quality and customer service, and enjoys working in a multifaceted, fast-paced environment. They will be detail oriented, organized, self-motivated, results oriented, and an outstanding communicator. EMEA Timezone working hours will be required (up to 8 PM IST or beyond).
Ecosystem Partner Staffing duties consist of:
Relationship management with Workday Partners: Set up and run bi-weekly or monthly calls with partners to understand resource availability and open staffing needs
Staffing open subcontracting needs for Workday primed or Partner primed projects
Qualifying resources by validating certifications, work experience, prior Workday deployment experience
Tracking open staffing needs, providing proactive updates to all interested parties, and closing open requests/inquiries in a timely manner
Identify risk areas i.e. supply/demand, over/under staffed, shortage of a specific skill etc. and review these with internal stakeholders.
Strong understanding of Services agreements and company entity relationships such as:
Master and subcontracting agreements
Relationships between partner and Workday entities and currencies
Partner agreement Case Management on Salesforce
Execution of partner agreements (Schedule A s) for each engagement
Handle Partner queries to do with open staffing roles.
Operational duties:
Partner with other Resource Managers to help manage and troubleshoot any issues around the staffing and Resource Management process within the Workday system
Provide support for Workday system issues related to Resource and Consulting Management
Assist with data management and upkeep in all internal systems as it relates to Professional Services Resources
Reporting - Assist manager(s) and field resources with reports related to the Professional Services business. This may include auditing and analyzing data to compile project statistics, reports and dashboards
Create and maintain process documentation for the Resource Management functions
Identify opportunities for business process improvements and make recommendations as appropriate
Meeting coordination with Resource and Consulting Management team and other groups, note taking, tracking of action items, and documenting outcomes
About You
Other Qualifications
Fast learner, willing to master new tools and processes as part of the assigned projects
Can adapt to constantly evolving environment with a positive demeanor
Ability to work independently and lead multiple assignments
Ability to pay attention to detail and follow defined process steps is required
Ability to work well in a fast-paced environment with conflicting priorities. Individuals must be reliable, accurate, and provide rapid turnaround
Excellent organizational, time management, and interpersonal skills - both written and verbal
Capable of working across multiple country time zones
Job tags
Salary
