Excellent understanding of ITIL process/Framework and continuous improvement concepts including Lean, value stream mapping.,
Support lean initiatives in all program areas, focused on process improvement to improve quality and reduce waste with clear measurable outcomes
Leads and facilitates Kaizen events to drive sustainable improvements
Tracks and analyzes the CI initiatives
To collaborate and work within / outside teams to devise new improvement plans based on the revised processes, to include training, reporting and systems enhancements.
To efficiently and effectively deliver measurable progress in the following existing initiatives - Automation / Tooling, Change, Problem, Service Delivery and Knowledge management.
Ability to set-up, facilitate and lead service improvement/workshop sessions with a range of stakeholders (Business users / Support team / Process owners...)
A completer-finisher taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of Partners, senior managers, Leads and subject matter experts.
To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working.
To inspire and develop people (direct or indirect line management) on a continuous basis, considering the needs of the organization and the aspirations of the people
Competency:
Sample:
Creativity and Innovation - 3
Initiative - 3
Adaptability - 2
Progress Approach - 4
Job Requirement:
Bachelors Degree in an engineering (preferably Manufacturing)
Lean Six Sigma Green Belt certification required.
Lean Six Sigma Black Belt training preferred.
3+ years spent in a full-time continuous improvement role
Trained in Lean methodologies - 5S, Value Stream Mapping, Visual Management, Cell balancing, Standard Work, and Mistake-Proofing
Proven ability facilitating and sustaining Kaizen events and results
Trained in Lean methodologies - 5S, Value Stream Mapping, Visual Management, Cell balancing, Standard Work, and Mistake-Proofing
Strong project management skills with proven ability to drive projects to completion with long-term sustainability
Excellent organizational skills and attention to detail
The CI Manager should possess extensive technical skills and hands-on experience in continuous improvement manufacturing activities
Self-motivated, highly organized with demonstrated ability to work multiple projects concurrently
