Location
Bangalore | India
Job description
Technical Delivery Specialist
Job Req ID: 30146
Posting Date: 28 Feb 2024
Function: Agile Capability
Unit: Digital
Location:
RMZ Ecoworld, Devarabeesanahal, Bengaluru, India
Salary: competitive
Why BT?
We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.
Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.
Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.
Why this job matters
As a technical delivery specialist for BT Security, you will play a pivotal role in expanding, enhancing and maintaining our high growth Managed Security portfolio to meet the needs of our Global, CPS and SMB customers across BT Business. So that we drive significant profitable business revenue, whilst providing best in class security managed services to protect our customers, and their assets. The Technical Delivery Specialist executes a range of workstreams in delivering the implementation of technical solutions from initial scope to delivery, ensuring adherence to roadmap, time and budget constraints.
What you’ll be doing
• Implements workstreams in full cycle delivery of commercial outcomes for technology developments and solutions.
• Identifies opportunities to resolve risks and issues relating to delivery and any impacts on related components or teams.
• Coordinates with a range of internal and external stakeholders to resolve issues, update on progress and achieve benefits.
• Coordinates with multiple complex medium sized technical deliveries or a single large technical delivery.
• Monitors all actions and activities, from scope to delivery, to ensure adherence to technical roadmap and time and budget constraints.
• Implements ways to improve team, process and service performance and suggest and implement changes to how the team operates.
• Contributes to the development of innovative approaches and tools aimed at furthering BT Group's capabilities.
• Implements the resolution of technical delivery problems and ensuring all parties involved are engaged in resolutions.
• Mentors and coordinates a diverse team to deliver medium-sized, technical projects within a specific domain which enable benefits for customers across a portfolio of projects.
• Champions, continuously develops and shares with team knowledge on emerging trends and changes in Technical Delivery.
Skills Required
• Technical Delivery Management – understanding of the BT IT system stacks.
• Strong background in IT development including portal, orchestration and network capabilities.
• Stakeholder Management – ability to manage matrixed teams (design, delivery and test), external vendors and senior stakeholders e.g. product line.
• Strong grounding in Agile (e.g. SAFe), with Scrum Manager experience in leading squads/agile deliveries.
• Manage the achievement of IT requirements by the production of a robust and achievable design and delivery plans.
• Ensure all components impacted review, size and commit to the delivery & costs of the design for the technical delivery.
• Own the technical delivery of Global CIO IT projects from business scoping. The technical delivery will be complex and of all sizes, small, medium and large.
• Inclusive Leadership,People management and Negotiation
• Program Increment Planning/Big Room Planning
• Waterfall Delivery Methodologies
• KPI/Metric Monitoring and Requirements Management
• Change Management, Decision Making and Project/Programme Management
• Investment planning, budget management and cost control
• Growth Mindset and Risk Management
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
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