5-7 years of hands-on business operations experience within IT domain.
Excellent Oral and written communication skills.
Excellent presentation skills
Degree in Science or Engineering
Excellent knowledge of MS Excel, Word and PowerPoint
Must be self-motivated, a natural problem solver, and able to follow the process proactively, as well as the capacity to work in a fast-paced environment
Essential to have a passion for technology-centric business and provide outstanding service
Key Responsibilities :
Work with Business development team and engineering team to work on new project opportunities.
Ensure project coordination from CRM and delivery management tools of the projects and manage end to end work flow.
Build contracts and SOWs for customers for new project opportunities.
Collaborate with cross-functional teams to gather insights and contribute to the development of process improvement strategies.
Support the monitoring and tracking of progress on process improvement projects and report updates to senior management.
Assist in documenting updated processes and standard operating procedures (SOPs).
Help with compliance and Audits related to business.
Ability to work independently and as part of a team.
Ability to manage multiple projects simultaneously.
Ensure all business operations are operating smoothly and align with our quality standards.
Maximize the efficiency of all business procedures.
