Travel and Expense Analyst

Location

Pune | India

Job description

Build the future of data. Join the Snowflake team.

This role is part of the Snowflake Global Travel and Expense Team reporting to the Director, Global Travel & Expense. Provides support for the Workday expense reimbursement platform and travel and procurement card programs globally. Supports all levels of Snowflake employees and leadership regarding inquiries and issues and provides timely resolutions. Responsible for analyzing data and trends to identify efficiencies and process improvements, monitoring program controls, online system administration, and auditing compliance with policies. Provides direction to employees on proper usage of Workday and corporate cards and related policies.

PRIMARY RESPONSIBILITIES:

• Audit expense reports on a daily basis to make sure all expenses are in compliance with Snowflake Global Travel & Expense Policy
• Ensure expense reports are audited in a timely manner according to SLA
• Identifies expense submissions that fall outside of policy and communicates findings to end users and leadership.
• Reviews T&E policies and best practices with employees to drive compliance and escalates report non-compliance, as necessary
• Pre-audit airfare and hotel bookings and provide alternatives to non-compliant bookings Run metrics and create reporting for management on the savings/lost savings on a monthly basis
• Supports the travel & procurement card programs and expense reporting platform globally
• Supports employees across Snowflake with any questions on T&E
• Maintain ticketing system to make sure all issues related to T&E are resolved in a timely manner
• Analyzes corporate card account delinquencies and manages escalations to resolve
• Analyzes expense data and trends to identify deficiencies & opportunities
• Recovers funds owing Snowflake and corporate card providers for reporting exceptions
• Participates in special projects as required and performs other related duties as assigned

REQUIREMENTS:

• 3-5 years of Travel & Expense experience required
• Bachelor's degree in a related field preferred
• Strong knowledge of card programs, travel & expense processing, and auditing
• Knowledge of ERP, Workday Expense, Concur Travel and Expense, AppZen, and ServiceNow
• High proficiency in MS Office and MS Excel is a must
• Self-motivated with critical attention to detail, deadlines, and prioritization skills
• Strong oral and written communication skills
• Strong analytical, interpersonal, problem-solving and planning skills
• Excellent customer service skills
• Must be able to juggle multiple tasks simultaneously and be able to prioritize tasks by levels of importance and urgency
• Ability to manage a high volume of tasks and interactions with employees
• Team player with a u201Cget it doneu201D attitude
• Positive approach to problem-solving and customer service (internal or external)

Job tags

Salary