APG eCommerce Solutions
Location
Jordan | India
Job description
JOB TITLE: Customer Onboarding PM Executive
RESPONSIBLE TO: Customer Onboarding PM Team Leader
MAIN LOCATION: Jordan, Amman
APG eCommerce Solutions is a rapidly growing startup that specializes in cross-border eCommerce logistics. The company has ambitious plans and are soon about to launch a new bespoke operational platform to power its operations.
The Customer Onboarding team is the beating heart of the organization. As a Customer Onboarding – Project Management Executive, you will work with the team on traditional projects duties such as planning, risk management, stakeholder management and follow-up.
You will be based in Jordan, and report to the Customer Onboarding PM Team Leader, also working across the organization with all C-level executives and the rest of the department Heads with on-going developments.
Objective:
· Review requirements with the team and liaise with customers and suppliers to understand the desired outcome.
· Act as project lead or project support as required on several projects at once.
· Understand available technology and business needs, to recommend an effective, reliable solution for approval.
· Gain approval of stakeholders to ensure project progression.
· Create and maintain comprehensive project change documentation
· Perform risk management to minimize project risks.
· Coordinate internal development resources and third parties/vendors for the flawless execution of IT projects.
· Write comprehensive development specifications and engage in progress.
· Monitor and track individual project deliverables and take a hands-on approach with deliverable sign off.
· Demonstrate functionality of the overall project output to receive go live sign off.
· Ensure that projects are delivered on-time, within scope and within budget.
· Manage effective handovers to business including documenting changes made.
· Use appropriate verification techniques to manage changes in project scope, schedule and costs.
· Measure project performance using appropriate systems, tools and techniques.
· Report and escalate to management as needed.
· Manage the relationship with the client and all stakeholders.
· Establish and maintain relationships with third parties/vendors.
· Demonstrate good command of IT tools and back office applications like DevOps, Jira, Excel, Outlook, Postman API, SoapUI and others.
Essential Skills:
· Good educational background, preferably in the fields of computer science for technical project managers
· Proven working understanding of agile project theory.
· 0 to 2+ year(s)' work experience in any relevant field.
· Experience working within a projects team.
· Solid technical background, with understanding or hands-on experience of software development and web technologies
· Demonstratable experience in conveying complicated or technical aspects to others.
· Experience with explaining business rules and requirements to teams actioning instructions.
· Excellent client-facing and internal communication skills
· Excellent written and verbal communication skills
· Solid organizational skills including attention to detail and multi-tasking skills
· Desire to go over and beyond to help the IT team fulfil their IT strategy
Desirable Skills:
· Strong working knowledge of Microsoft Office
· PMP / PRINCE II Agile certification is a plus
· Azure DevOps
· Jira
· Postman/SOAP UI
Additional Requirements:
1. In addition to the duties and responsibilities listed, the postholder may be required to perform other duties assigned by the CIO from time to time. Subject to adequate experience and/or training.
2. To participate in the annual performance appraisal and objective setting scheme.
3. To work in accordance with all company policies including Health and Safety, Employment, Staff, Quality and Environmental
4. It is important that during the employment with the Company and any time
thereafter, that any information relating to the affairs of the Company is treated
with the highest level of confidentiality.
Job tags
Salary
