Location
Chennai | India
Job description
To carry out the file audit of assigned locations as per hind sighting process and observe deficiency if any and follow up for their remarks / feedbacks for appropriate closure.
Core Responsibilities:
- Conduct periodical inspection of disbursed files to ensure process and polices norms are followed, highlighting areas of improvements at regular intervals.
- Support the internal customers (credit and operations) team by providing feedback on qualitative processing and supporting improvements.
- Implement effective controls and improvements in the process design, system and operation wherever required.
- Prepare reports on the documention process adhering to timelines and accuracy.
- Review customer data entry - demographic details (including income related & other additional information ), efficiency in LOS/Finone and ensure maximum files are processed and sanctioned with minimium error rate.
- Consistently and continuously understand policy level changes in files processing and implement the same in the file inspection process.
- Coordinating for NHB & other statutory audit related to file maangement.
- Consistently and continuously understand policy level changes in files processing and implement the same in the file inspection process.
- Prepare accurate and efficient reports and MIS for the review.
- Understand policies and provide training to location teams to ensure process and polices norms are followed.
- Ensure all PMAY files are validated before submission of claim to regulator.
- Ensure and validate KYC checking at 100% Qualification: Graduate, Masters/Post Graduate
Job tags
Salary
