Location
Bangalore | India
Job description
Job Description
- Manage custom quotes process and custom vendor alignment. Ensure defined processes are being followed during sales, design, and execution to avoid any customer disappointments at later stages.
- Ensure project management SOPS (during D1, Masking, D2, execution, IQC, rectification stage) are followed. Coach PMs and IMs on the same, if required.
- Doing RCA and helping resolve conflicts/escalations that PMs are not able to handle (eventually this should decrease once we improvise)
- Help on-ground PM to manage vendor relations. Vendor relationship management by the delivery team needs improvement for better coordination among them.
- Act as a change agent to bring the changes required to manage services/custom delivery better and be the bridge between category and delivery.
- Preparing POA along with specific timelines for execution of the project & use of manpower.
- Feasibility check of the customer site.
- Ensuring the material is available at the customer site as per approved Specs.
- Ensuring timeline adherence for each of the projects you are currently working on
- Ensure all the rectifications/ snags are completed before handing over the site to the customer.
- Ensuring we make more customers happier which translates into a growing N
Additionally
- The qualification criteria should be the same as that of the Project Manager Role
- He should be ready to travel across cities whenever required.
Job tags
Salary
