Sr. Salesforce Administrator

Location

Hyderabad | India

Job description

Job Summary

iCIMS is looking for a Sr. Salesforce Administrator to join our team. In this role, you'll support 800+ end users across various user groups (Sales, Account Management, Customer Service, Marketing, Finance and Legal), ensuring data accuracy, overseeing data workflows, and automating manual processes. In addition, you will perform system configurations resolving issues; testing, deploying, monitoring and documenting changes.

Responsibilities

• Participate in analyzing and documenting existing processes for possible improvements and make appropriate recommendations.
• Design solutions that are visual, interactive, sustainable and drive business value.
• Work with business stakeholders to build POCs, demo progress, and incorporate feedback.
• Must be able to lead projects and focus groups. 
• Protect Salesforce data according to iCIMS’ data classification policies. 
• Proactively ensure integrations run as scheduled and planned. 
• Participate in testing activities of transaction systems, reporting and integration. 
• Participate in testing and validating system fixes and enhancements and assisting with user acceptance testing. 
• Assisting with the configuration of existing application. 
• Enhancing existing components of current system (new functionality, queries, reports, etc.) 
• Implementing third-party products to work with application. 

Qualifications

• BA degree or relevant work experience. 
• 5+ years of system administration experience with Salesforce.
• At least two years of experience working with Salesforce flows.
• Strong understanding of systems and processes supporting Sales and Marketing organizations in the SaaS industry. 
• Strong verbal and written communication skills. 
• Ability to manage change effectively and mindfully of technology, business processes, and systems implications.

Job tags

Salary