Location
Chennai | India
Job description
- As a Sales Member , your primary responsibility is to connect with potential customers, understand their fitness needs and goals, and help them find the right fitness products
- You will contribute to achieving the company's sales targets by providing excellent customer service, conducting effective sales presentations, and building strong client relationships
Responsibilities:- 1. Greet and engage with potential customers in a friendly and approachable manner.
2. Gain a deep understanding of our fitness products, services, and membership options.
3. Listen to customers' fitness goals and requirements, asking probing questions to assess their needs.
4. Address and overcome customer objections or concerns in a professional and persuasive manner.
5. Contribute to lead generation efforts by identifying and qualifying potential customers.
6. Maintain contact with potential and existing customers, providing ongoing support and information.
7. Accurately record customer interactions and sales activities in the CRM system.
8. Collaborate with the sales team and other departments to ensure a cohesive and positive customer experience.
Skills Required:-
- Communication Skills: Effective verbal and written communication is crucial for building rapport with clients, understanding their needs, and conveying the value of your product or service.
- Active Listening: The ability to listen to customers attentively, ask relevant questions, and understand their pain points is essential for tailoring solutions to their needs.
- Emotional Intelligence: Understanding and managing one's own emotions and recognizing and empathizing with the emotions of clients can improve the salesperson's ability to connect with customers.
- Product Knowledge: A deep understanding of the product or service being sold is vital for answering customer questions and demonstrating its value effectively.
- Negotiation Skills: Sales professionals often need to negotiate terms, pricing, and contracts. Strong negotiation skills are essential for reaching mutually beneficial agreements.
- Time Management: Effectively managing time and priorities to maximize productivity and meet sales targets is crucial.
- Resilience: Sales can be challenging, and rejection is common.
- Resilience and the ability to bounce back from setbacks are important qualities for a salesperson.
- Prospecting: Identifying and reaching out to potential customers is a fundamental skill for generating leads and building a sales pipeline.
- Closing Skills: Knowing when and how to ask for the sale, overcoming objections, and sealing the deal is essential for achieving sales goals.
- Follow-Up: Consistent follow-up with leads and clients helps build and maintain relationships and can lead to repeat business and referrals.
- Relationship Building: Building and maintaining strong relationships with clients can lead to long-term customer loyalty and increased revenue.
- Sales Techniques: Familiarity with various sales techniques and methodologies, such as consultative selling or solution selling, can improve the effectiveness of the sales process.
- Adaptability: The ability to adapt to changing market conditions, customer preferences, and sales strategies is essential for staying competitive.
- Team Collaboration: In many organizations, sales professionals need to collaborate with colleagues from other departments, such as marketing and customer support, to provide comprehensive solutions to clients.
- Technology Proficiency: Sales tools, CRM systems, and digital communication platforms play a significant role in modern sales. Proficiency in using these technologies is important.
Daily Activities:-
- Atleast one conversion per day
Job tags
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