---

---

Location

Bangalore | India

---

Job description

The candidate should have a strong background in CRM marketing. The candidate should be responsible for executing different CRM campaigns across different CRM platforms to increase brand awareness, drive traffic, and increase revenue. He/ She should have to work closely with different team members to ensure all the campaign execution, Banner updating, coupon code creation, and other marketing activities are done smoothly.

Job Responsibility: -

• Execute a comprehensive CRM Marketing strategy to drive customer engagement and retention.

• Execution and optimization of CRM campaigns across CRM channels like Push Notification, Email, SMS, WhatsApp, Inapp etc.

• Collaborate with cross-functional teams including product, content, art teams to develop compelling and engaging CRM assets, ensuring consistent brand message across all CRM channels.

• Monitor and analyze campaign results and provide regular reports to the different stakeholders.

• Implement A/B testing and other experimentation techniques to drive continuous improvement in campaign performance.

• Stay updated with industry trends, best practices, and emerging technologies in CRM marketing to ensure we remain at the forefront of customer engagement.

• Monitor customer interaction and feedback and proactively address their queries and concerns.

Qualification & Experience: -

Bachelor's degree or Relevant qualification
Minimum 1 year of relevant experience in CRM campaign execution.
Should be comfortable with the CRM tools like WebEngage, MoEngage, CleverTap.
Strong Interpersonal and communication skills.
Ability to take ownership.
Please note that the candidate should be able to work on UAE office work hours.

---

Job tags

---

---

Salary