Ringcentral
Location
Bangalore | India
Job description
Our Network Engineer is responsible for the design, implementation and operation of the Global RingCentral Corporate Networks ensuring that the network infrastructure is operating within the design specifications.
This engineer will produce architectural design recommendations for upgrades and drive future network functionality and architectures. Additional tasks are to collect operational and trend statistics and to analyze performance results.
This position is expected to provide advanced technical support for issues that are escalated from the network and systems operations teams and is the top escalation point for all critical network related issues; training and knowledge transfers to other network team members are also expected.
Responsibilities:
Design complex and efficiently operable networks to support real-time protocols.
Network subject matter and policy expert.
Continuously identify and leverage new technologies or methodologies.
Vendor engagement.
Operation of the Global RingCentral Corporate network environment.
Capacity and performance management of existing infrastructure.
Execute routine changes, provisioning services and deployments.
Fault isolation, service recovery and incident analysis.
Provide level three technical support to global IT teams.
Participate in 24x7 on-call rotations.
Develop standards, procedures and other documentation.
Provide direction and training for other network engineers and administrators.
Qualifications:
7+ years experience hands-on network engineering/design and operation of large, high-availability, global enterprise networks
Hands-on design, operation and support of large, high-availability, global enterprise networks.
Multi-vendor hardware and software environments (Juniper, Cisco, Ruckus Wireless, Palo Alto Networks, and Fortinet , Cato, Zscaler experience preferred).
Troubleshooting complex networks and applications.
Executing best practice concepts including RFC and ISO standards, SLAs, and change management.
Linux proficiency
Subject Matter Expert:
IP routing protocols including BGP, EIGRP, OSPF, ISIS, IP Multicast, MPLS
IPv4 knowledge required, IPv6 knowledge preferred
TCP/IP fundamentals (packet level analysis)
Network protocols including TCP, UDP, FTP, DNS, SIP, RTP
Network infrastructure including LAN, WAN, WLAN, routing, switching, load-balancing, monitoring
Network applications including VoIP, encryption, SSL offloading, content delivery
Network security including firewalls, proxies, ACL, IPSec, VPN, SSL/TLS, PKI
Network concepts including VRRP, EtherChannel, LACP, STP, QoS
Physical layer including Ethernet, optical OCx, SONET, T1/T3, FiberChannel
Hardware including Juniper, Cisco, Ruckus Wireless, Palo Alto Networks, Fortinet, AWS, Cato, Zscaler
Working Knowledge:
Network management tools including OpenNMS, CiscoWorks, JunOS Space
Voice and video over IP
Analysis tools including WireShark, IXIA, Cacti, Iperf
Network file systems including NFS, CIFS, NAS
Multimedia, collaboration and other real-time content delivery
Familiarity:
Linux and Windows administration
Programming and scripting such as Bash, Perl, Ruby, PHP, Powershell
User and enterprise applications such as Exchange, Email, databases, SQL, web servers
Server hardware
Non-IP network protocols a plus
Education and Personal:
BS degree in Electrical Engineering, Computer Science, or related scientific disciplines
Expert level industry certification (e.g., CCIE, JNCIE) preferred
Creative problem solving and design
Function well in a team as well as individually
Excellent written and oral communications skills (American English primary)
Strong organizational practice
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