Voice Process Professional
Location
Chennai | India
Job description
Trask is looking for Voice Process to join our dynamic team and embark on a rewarding career journey. Responsible for handling incoming customer calls, resolving customer inquiries, and providing exceptional customer service.
Responsibilities:
- Answer incoming customer calls in a prompt and professional manner.
- Resolve customer inquiries and provide accurate information regarding products and services.
- Maintain accurate records of customer interactions and transactions in the company's database.
- Adhere to all company policies and procedures, and maintain a high level of confidentiality.
Requirements:
- Strong customer service orientation with a passion for helping people.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and the ability to think critically.
- Proficient in Microsoft Office and familiar with customer relationship management (CRM) software
Job tags
Salary
