SRE Scrum Master/Agile Program Manager
Location
Mumbai | India
Job description
About NCR
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
Title: SRE Scrum Master/Agile Program Manager Grade: 12 Location: Hyderabad About NCR Atleos NCR Atleos (NYSE: NATL) is a global technology company creating exceptional self-service banking experiences. We offer all of the services, software and hardware solutions needed for a comprehensive self-service channel. NCR Atleos ( is headquartered in Atlanta, Georgia.
Position Summary Passionate about complex Program Management, execution and Agile Processes (SAFE). You want to see empowered teams that develop high quality software in an efficient manner. You see the world a little differently than your peers. Everywhere you look, there's possibility and opportunity for improvement. You don't see problems, you see boundaries to push and challenges to solve. You believe agile teams provide the best opportunity for teams to succeed. You enjoy being part of a team that is building software solutions that make life easier, and you enjoy helping others grow and develop - making the team successful.
Position Responsibilities - Own the Agile process (Release Train Engineer, Scrum, Kanban, Squad etc), ensuring that it is adhered to
- Protect the Team, keeping their execution and delivery focused on the committed sprint work
- Remove impediments in a timely manner and detect hidden problems
- Provide training for new members and refresher sessions for existing teams.
- Schedule and facilitate all scrum ceremonies
- Generate and analyze metrics to monitor and improve the team's velocity, software quality and efficiency
- Encourage self-organization and empowerment of the Team, making sure other parties do not make commitments on behalf of the team
- Assist the Product Owner (PO) and delivery leads with backlog maintenance and grooming.
- Enact change & continuous improvement to increase the productivity and efficiency of the team and quality of deliverables
- Work with other Release Train Engineers, POs and Agile Coaches to increase the effectiveness of scrum across the organization
- Support team building and development by utilizing the abilities and skills of individuals and fostering a Feedback culture
- Use social media and blogs to keep abreast of emerging tools and techniques within the Scrum/Agile/Scaled Agile domain
This position works closely with NCR Atleos' Global – SRE team within NCR Atleos Chief Technology Office that guide the overall SRE strategy and direction for NCR Atleos.
Basic Requirements - Passionate about Agile; You understand the benefits of the agile process and empowered teams and share that passion with the team.
- Never content; While you celebrate team accomplishments, you are always helping the teams to find opportunities to improve.
- Energetic and creative; Always looking at ways to keep ceremonies interesting and interactive
- A bit of a perfectionist, but in all the best ways; People trust you to make the right call—quickly and confidently
- The one everyone wants on their team; You simply bring out the best in other people
- A Bachelor's Degree in Computer Science or related field
- A minimum of 6 years of experience in the software field with a minimum of 3 years experience in an agile environment
- Experience as a Scrum Master for a commercial software development team that was diligently applying Agile principles, practices, theory and Scrum Values; CSM certification is a plus
- Experience with Jira or other tools utilized in an agile development environment.
- Good skills and knowledge of openness, servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
- Previous experience as a traditional Project Manager/coordinator
- Experience generating Metrics and Report
- Strong analytic and problem-solving skill
- Excellent written and verbal communication skills
- Exceptional teamwork and collaboration skills
Preferred Requirements - Experience or exposure to either Site Reliability Engineering or ITIL
- Experience working in a scaled Agile environment, such as SAFe, is a huge bonus
- Cloud/SAAS, PaaS development experience especially with cloud technologies such as Docker, Kubernetes and Google Cloud
- Knowledge with Open source technologies including Cassandra, Redis and ElasticSearch.
- Experience working with high volume transaction systems
- Experience with developing software for Financial Institutions
- Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.
Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any
fees or charges associated
with unsolicited resumes.
EEO Statement NCR Atleos is an equal opportunity employer. It is NCR Atleos' policy to hire, train, promote and pay associates based on their job-related qualifications, ability and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, physical or mental disability, sexual orientation or veteran status.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
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