Arcserve
Location
Gurgaon | India
Job description
We have an opening for below position with Arcserve, hybrid for Gurgaon.
JD: Global Deal Desk Job Summary: Lead our global Sales Operations Deal Desk function, which governs pricing discount approvals, key negotiating terms, and commercial structures. Drive for greater standardization of the way we execute business to maximize customer acquisition while optimizing gross margin. Own the roadmap for key transactional processes and partner with CRM and Product systems owners to improve the way we close business. Partner closely with our Finance and executive teams on pricing strategy. Essential Job Responsibilities: Ensure sales team alignment to the sales processes, policies, and procedures. Sales Support to help guide in the CPQ process, and review/advise on deal structure. Manage Deal Desk internal requests in a timely manner. Maintain data integrity in Salesforce.com, including complex opportunities, contract term accuracy, conducting Closed Won/Lost review, ensure accurate information is displayed in the Contract Section of each account to align with executed agreements, license transfers/conversions, updating account information, discount and payment term approvals, and customer software license management. Assist the Systems team in maintaining the Order Form and Statement of Work templates. Support internal sales teams with customer Quote and Order development process, coordinate Statement of Work documents, and review for accuracy and completeness. Support and coordinate contract review/development with the Legal team. Manage the content for the internal Sharepoint site for Deal Desk (Deal Desk Hub). Support continual process improvement. Support sales enablement by developing and delivering Sales Operations onboarding content and training. Maintain effectiveness when experiencing changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjust to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. Required Job Qualifications: 6+ years of demonstrated leadership in Deal Desk or an adjacent revenue operations function Fluency with Salesforce and adjacent transaction-supporting applications Experience leading major transformation in software workflows; CPQ implementation experience strongly desired Strong command of general SaaS operations, best practices, and industry standards Experience working on a global team and managing global stakeholders Excellent communication skills with the ability to influence rapid business outcomes Strong problem solver with the ability to drive detailed cross-functional projects Nimble, adaptable, resilient, resourceful and gritty. Good sense of humor is a plus! If interested, share your profile to [email protected] Regards, Sonal Gharge [email protected] Arcserve India Arcserve | Assured Recovery » Facebook » Twitter » LinkedIn » YouTubeJob tags
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