Senior Email Administrator & Deliverability Analyst

Location

Pune | India

Job description

Company Description

Revnew, Inc. is a strategic sales and marketing partner for B2B businesses. Our targeted lead generation process generates and converts highly qualified sales leads, reduces the cost per sale and increases sales pipeline. We engage with prospects on multiple channels like phone, email, social, chat, web & ads. Our goal is to make engaging with prospects simple and predictable.

Job Description:

We are seeking a Senior Email Administrator & Deliverability Analyst to manage and optimize our email server infrastructure while ensuring reliable email delivery and maximizing open rates. In addition to infrastructure management, this role will provide second-line deliverability support for our services, resolving complex email deliverability and ISP-related issues.

Responsibilities:

Infrastructure Management:

• Install, configure, and optimize email server infrastructure.
• Monitor performance, availability, and security, implementing robust security measures.

Reliable Email Delivery:

• Ensure dependable and efficient email delivery, promptly troubleshooting and resolving any issues.
• Collaborate with network teams to optimize configurations for efficient email traffic.

Protocol Configuration & Integration:

• Configure and manage email protocols (SMTP, POP3, IMAP) and authentication mechanisms.
• Collaborate with IT teams for seamless integration with other systems.

Performance Monitoring & Security:

• Monitor server performance and security, proactively addressing any issues.

Vendor Collaboration & End-User Support:

• Collaborate with vendors and service providers for prompt issue resolution.
• Provide technical support to end-users for email server-related queries and issues.

Documentation & Procedures:

• Maintain detailed documentation of server configurations, procedures, and troubleshooting guides.

Preferred Candidate Profile:

• Bachelor's degree in computer science, Information Technology, or related field.
• Over 8 years of proven experience as an Email Server Administrator or similar role.
• Strong expertise in email server technologies, protocols, and standards.
• Proficiency in email server administration software and relevant tools.
• Experience in configuring and managing email security measures.
• Familiarity with email server performance monitoring and troubleshooting tools.
• Excellent communication, collaboration, and problem-solving skills.
• Relevant certifications in email server administration are beneficial.

Additional Requirements:

• 3+ years of experience in an email deliverability role for an enterprise software company.
• Understanding of email delivery processes, including IP address warming and reputation management.

Job tags

Salary