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Agency Development Manager


Teamlease Digital Private Limited


Location

Warangal | India


Job description

Job Summary:

Responsible for

  • Agent Recruitment
  • Agent Development
  • Meet Business targets
  • Customer Centricity
Key Responsibilities/ Key Deliverables:

Agent Recruitment
  • Develop various sources of agent hiring & build a team of agent & agent pipe line.
  • Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
  • Implementation of MNYL GOLD process and adhere to the business norms
  • Follow agent 9 pointer hiring mechanism & other hiring norms.
Agent Development
  • Ensure product knowledge by MNYL ways of training Field demonstration (FOD's) Development of agent prospecting habits, calling habits and work habits.
  • Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same.
Meet Business Targets
  • Achievement of monthly, quarterly & yearly business plans.
  • Improve agent productivity & persistency by regular PRP/IID/GID etc...
  • Ensure companies product mix sales ration and adhere to the business norms.
  • Maintain agent pro activity as per business plan
Customer Centricity
  • Be MNYL brand ambassador & a customer champion
  • Follow MNYL sales practice to develop deep customer loyalty
  • Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily
  • as per MNYL standard.
  • Desired Competencies
  • Sourcing & Selection capability
  • Nurturing & Developing talent
  • Result orientation Customer centricity Planning &
  • ExecutionMOS: Achievement of business plan & GPA
  • Recruitment / Development & Activisation of agent as per plan.
  • Persistancy as per MNYL grid Achieve GOLD Score as per MNYL standard Number of EC/MDRT agent


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