Location
Ahmedabad | India
Job description
Job Description :
We are seeking a talented and dynamic IT Business Analyst with both pre-sales and post-sales experience to join our team. The ideal candidate will play a crucial role in bridging the gap between our technical teams and clients, ensuring that our solutions meet their business needs effectively.
Responsibilities:
- Collaborate with sales and technical teams to understand client requirements and objectives.
- Assist in pre-sales activities such as product demonstrations, proposal creation, and solution presentations.
- Analyse client business processes and identify opportunities for improvement or optimization.
- Translate client requirements into technical specifications and workflows.
- Work closely with project managers and development teams to ensure successful implementation of solutions.
- Provide post-sales support, including training, troubleshooting, and ongoing relationship management.
- Act as a liaison between clients and internal teams to address any issues or concerns.
Requirements:
- Bachelor's degree in Business Administration, Computer Science, or related field.
- 2-4 years of experience as an IT Business Analyst, with a focus on both pre-sales and post-sales activities.
- Strong understanding of IT systems and technologies, with the ability to communicate technical concepts to non-technical stakeholders.
- Excellent analytical and problem-solving skills.
- Proven experience in client-facing roles, with a customer-centric mindset.
- Effective communication and interpersonal skills.
- Experience with CRM software and project management tools is a plus.
Job tags
Salary
