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Customer Care Representative


Hindustan Recruitment


Location

Delhi | India


Job description

Hello All,

Please go through the job description and let me know your interest.

Position: Customer Care Representative

Location: Jasola, Delhi

Job Description

Chat, Email experience required.

Identify and assess customers' needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Provide accurate, valid, and complete information by using the right methods/tools.

Meet personal/customer service team sales targets and call-handling quotas.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution.

Keep records of customer interactions, process customer accounts, and file documents.

Follow communication procedures, guidelines and policies.

Thanks & Regards,

Shubham Madne

Mail: [HIDDEN TEXT]

Contact: 6200619568


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