Sr. Network and Systems Engineer

Location

Secunderabad | India

Job description

• As the IT Sr Network and Systems Engineer for Highspot, you will be responsible for managing our network systems as well as our suite of SaaS applications with a heavy focus on Okta, Azure AD, Jira

• You have a strategic vision of how to automate processes in hyper growth companies and streamline operations
• You bring enthusiasm and a customer centric attitude to everything you do
• When you see something that needs to be done, you make it happen
• You re a self-starter with a hands-on, no job is too big or too small attitude
• You have built your career on learning new things asking great questions and being a strong team player
• Possessing strong organizational skills, including effective time management and prioritization of duties and responsibilities is something in which you excel
• You have an innate ability to prioritize and manage multiple projects, follow through to resolve issues in a timely manner, and focus on creating a positive experience for Highspot employees at every turn
• This role works in our Hyderabad office minimum 3 days per week and will be on call for occasional incident response during North America business hour

What Youll Do

• Own our key internal SaaS applications working with our IT, Applications, PM, Engineering, QA and Security teams.
• You will refine our infrastructure to support a global hyper growth company pushing automation, streamlining processes, and owning user life cycle management.
• Work with multiple stakeholders to help define business and systems requirements for new and existing technology implementations.
• Manage the deployment, monitoring, maintenance, upgrade, and support of key applications driving successful lifecycle management of new and existing applications.
• As a senior member of our IT team in India you will mentor junior employees in various roles within the org, providing documentation, training, and leadership as required.

Your Background

• Extensive knowledge of Okta, Jamf, and G Suite required.
• Extensive knowledge building Okta Workflows using best practices.
• Experience managing Slack, Jira, antivirus/endpoint protection, Office 365, Zoom, and Adobe Creative Cloud, Adobe AEM, Sharepoint, Azure AD.
• Experience with user life cycle management and complex SaaS system integrations.
• Experience with SAML 2, Oauth2 and OIDC SSO applications
• Experience with self-registration, access provisioning, and lifecycle management.
• Working knowledge of Okta APIs and custom configuration options
• Proven ability to to manage applications on a global scale supporting large deployments
• Proven ability to set up, configure, and maintain physical and virtual networks
• Familiarity with subnets, VLANs, and routing protocols with Cisco and Palo Alto Networks firewalls

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