Kotak Securities
Location
Mumbai | India
Job description
Responsibilities:
. Contact potential customers to inform them about the account using scripts
. Answer questions about products or the company
. Ask questions to understand customer requirements and close sales
. Enter and update customer information in the system database
. Take and process orders in an accurate manner
. Handle grievances to preserve the company's reputation
. Go the 'extra mile' to meet sales quota and facilitate future sales
. Keep records of calls and sales and note useful information
Requirements:. Graduate in any stream
. Good knowledge of stock broking business
. Ability to learn about products and services and describe/explain them to prospects
. Excellent knowledge of English
. Excellent communication and interpersonal skills
. Cool-tempered and able to handle rejection
. Outstanding negotiation skills with the ability to resolve issues and address complaints
. Past experience of working as telesales representative and track record of successfully meeting sales quota preferably over the phone will be a plus
Job tags
Salary
