Customer Service Representative - Chat / Email / Voice
Fondstaff Private Limited
Location
Bangalore | India
Job description
Customer Service Representative - Chat / Email / Voice
Responsibilities:
- Engage with customers through chat, email, and voice.
- Resolve queries efficiently across channels.
- Maintain high-quality service and documentation.
- Collaborate with the team for effective support.
Requirements:
- Strong communication skills.
- Multi-channel customer service experience.
- Problem-solving and technical proficiency.
- Willingness to work in rotational shifts.
- Team player with empathy.
- Previous customer service experience is a plus.
Job tags
Salary
