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Executives


EXL


Location

Noida | India


Job description

Role – Associate (Operations – Production)

Process – Direct Business

Reports to – Assistant Manager

Roles And Responsibilities

  • Proven organizational skills with attention to detail.
  • Strong problem-solving abilities.
  • Excellent English written and oral communication skills.
  • Proficient with computer systems and software including Microsoft Excel and Word.
  • Knowledge of using Web Browser, Search Engine etc.
  • Knowledge of Insurance Medical Underwriting product, processes and procedures.
  • Knowledge of US Geography and culture.
  • Knowledge of related quality standards
  • Applicable systems knowledge.
  • Data Gathering
  • Gathers relevant information from a variety of sources and identifies the key issues.
  • Problem Solving
    • Generate various solutions to problems and then selects the most appropriate.
  • Business Awareness
  • Understands the business how to implement business initiatives to maximize our competitive advantage.
  • Customer Focus
  • Identifies and understands the (internal or external) customer's needs and strives to provide a world-class service.
  • Teamwork
  • Works effectively with the team to accomplish goals, takes action that respects the needs of others and those of the organization.
  • Managing Self
  • Plans, priorities and schedules own work to ensure timely completion.
  • Adaptability
  • Maintains effectiveness despite changes to situations, tasks, responsibilities, and people.
  • Work Standards
  • Sets own high standards of performance.


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