Lyros Technologies Private Limited
Location
Secunderabad | India
Job description
We are hiring for International Voice Process 15 Days or less (or) Immediate Joiners are
preferred
(Customer support)
About the Job:
We are looking for a self-motivated individual with excellent customer service skills to join our
team!. Our
Customer Support Associates will provide Multi-level assistance by diagnosing and solving the
issues with the goal of providing the best solution to our customers.
As a Customer Service Associate, You Will...
Work in Voice and BO process or in blended process
Document the workflow with a typing speed of at least 30/WPM
As a Customer Service Associate, You Have...
A minimum of 6 Months of experience in U.S. voice process
A post-secondary degree in any major Institute
Fluency in spoken English
Excellent judgment skills to be able to properly evaluate situations and immediately provide
effective
solutions.
The ability to learn new skills and quickly absorb and interpret new information, products, and
features
from the perspective of the customer
Excellent communication skills and high emotional intelligence
Excellent problem solving and customer service skills
Strong analytical & Interpersonal skills
The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure
A flexible schedule Must be okay to work nights
Job tags
Salary
