Recex
Location
Kolkatta | India
Job description
QUALIFICATION : Minimum Graduate
COMPUTER PROFICIENCY : Must be well conversant with Microsoft Office, Excel, Email, MIS
Any Service industry like Furniture, Health care, and Technology industries
RELEVANT EXPERIENCE : Service Executive with experience of retail call handling in furniture /equivalent industry
LANGUAGE PROFICIENCY : Bengali, Hindi, English (Very good communication skill)
KEY PERFORMANCE AREA : Customer service support
· Customer escalation management
· Service Revenue generation
· technician allotment and taking service report
· product feedback
· knowledge on Inventory management
· Checking quality of assembly
BEHAVIORAL TRAIT : Smart, presentable, self-motivated, multitasking, convincing, eye for details,
punctual, mental agility to handle stress
TRAVELLING : Sometimes if required (travelling cost will be paid separate)
AREA OF OPERATION : Kolkata
SALARY RANGE : 18,000 to 20,000
JOINING : Immediate
The client is a well reputed person of the industry.
Job tags
Salary
