Receptionist cum Telecaller
Growing Globe Immigration
Location
Lucknow | India
Job description
Job Summary:
We're seeking a Front Office Executive/Receptionist, you are the face and voice of our organization, responsible for creating a positive first impression for clients, visitors, and callers. Your role encompasses a blend of administrative tasks, client interaction, and maintaining the efficiency of our front office operations. We're looking for a multitasking individual who thrives in a dynamic environment, excels in customer service, and possesses excellent organizational and communication skills. Join our team and contribute to a welcoming and organized office environment.
Key Responsibilities: 1. Handle Customer's Inbound And Outbound Calls.
2. Answering phones and explaining the product and services offered by the company.
3. Fix Appointments For Counselors And Generate Walk-In.
4. To follow up the clients for enrolments.
5. Follow-Up On The Leads Till Registration.
6.To maintain proper records for all the meetings with the clients.
7. Making recordings of all the sales phone calls and sales deals.
8. Maintaining the database of the customers on a regular basis.
9. Regularly meet the assigned individual and team targets.
QUALIFICATIONS, EXPERIENCE AND SKILLS REQUIRED: - 1.Self-starter, self-motivated, quick learner with good inter-personal skills with an ability to work in a team.
2. Result-orientated and able to work under pressure to achieve targets.
3. Knowledge regarding requirements of documents, filling procedures and answering inquiries from customers and resolve issues.
4. Thorough knowledge of Visa Filling and admission process.
5. Effective communication and interpersonal skills.
6. Excellent Problem-Solving And Customer Service Skills.
7. Excellent command of spoken and written Gujarati, Hindi & English as well as the local language.
8. Pleasing personality.
9. Committed to work on long term.
Job tags
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