Quality Assurance Manager

Location

Tirunelveli | India

Job description

JOB SCOPE

Role : Quality Assurance Manager

• Lead the development of Quality and Food Safety Management Systems and continuously update guidelines and metrics as per Food Safety Management system to cover all Processes in the Value Chain.
• Establish mechanism for effective Monitoring and Review of key metrics related to compliance of established Quality processes (through periodic audit or otherwise)
• Lead the development of Quality Capability in the System through Deployment, Training Plans and Coaching.
• Institutionalization of Operational Excellence program such as TQM, TPM, Lean and Six Sigma across various business processes.

JOB REQUIREMENTS

• Educational Qualification: B Tech- Food Technology
• 11-12+ years experience in QA- QC in reputed firm / corporate office
• Prior experience of handling consumer complaints/ dealing with consumers directly
• Good communication skills, written & verbal
• Experience on CRM tool preferred
• Expertise on excel / working on spread sheets is essential

ABOUT THE CLIENT/BENEFITS

Britannia is a 100 year+ organization with presence in Biscuits, Breads, Cake, Rusk, Dairy and snacking. The company celebrated its 100th year in 2018 and has emerged as a Market Leader in the Biscuit space, while also launching a host of new products and entering new categories, inching closer to the vision of being a Global Total Foods Company. We are one of the best employers in India as per the Aon Best Employers Study, 2019 and Kincentric Best Employer Study, 2020 while holding the position as Brand Equity's most trusted food brand, 2019.

Our Employer Brand is MAKE Ti)NGS HAPPEN, with the intent of bringing alive the new corporate brand Exciting Goodness into the lives of Britannians because it is the Britannians who have been making things happen through the 100 year journey. The corporate values of Britannia are:

1. INVITi)NG, Come home to Britannia

2. IGNITi)NG, Fuel the Hunger

3. CREATi)NG, Build enriching careers

4. RESPECTi)NG, Do the right Ting

Together these 4 Tings sum up the culture at Britannia and guide Britannians to make tings happen all across. The work environment exudes warm professionalism and is accepting of diverse ideas and thoughts while empowering employees as owners. Britannians have always prided themselves in the quality of work, width of role that one gets to handle at an early stage. Employees talk about the Enriched Learning that they get on the job at Britannia and the scope to move internally as potential is valued and bet on. Employees are encouraged to do more with less and strive for excellence in their jobs. Britannia is also a socially responsible organization with a strong sustainability agenda to address malnutrition in marginalized communities of the country and provides platforms to employees to add purpose to their contribution.

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