Sr.Manager - Cluster Operations

Mahindra Logistics

Location

Mumbai | India

Job description

E-commerce background preferably Fulfilment center/warehousing experience
People from Amazon / Flipkart / Grofers / Big basket will be preferred
Responsible for owning E2E business operations of the Grocery Product
Drive customer KPIs and ensure smooth operations
Responsible for handling and managing Product P&L
Conceptualize & develop processes/SOP/workflow
Improve product efficiency through tech-enabled solutions and processes
Build a strong relationship with customer/Liaison with internal stakeholders to improve the customer SLAs
Deliver superlative customer experience through process innovation and improvements
Drive business share and margin improvement portfolio across the operating locations
Develop people, process, and product across the operating locations
Drive frugality, bias for action, customer-focused aspects across the operating locations

Job tags

Salary