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Technical Specialist


HCLTech


Location

Chennai | India


Job description

Job Description (Posting).

Job Description for Endpoint Security

HCL CSFC can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

CSFC Noida is looking for an experienced Endpoint security professional candidate to join its team.

Candidate Persona

Ability to work with very large and complex network.

Self-motivated individual and creative thinker who will take ownership of tasks and projects, able to work with the team, and manages tasks effectively and has a proven track record of consist and organized outputs.

The ideal candidate will demonstrate an eagerness to understand complex problems and requirements, an aptitude for translating these problems into workable designs and solutions, and will possess a keen eye for detail.

This position is based in Noida, India

Skills Required 0 to 2.5 years for L1, 4+ years for L2 8+ years for L3: Hands-on experience in 2 or more of the endpoint security technologies

Configuration & Management of Akamai (WAF, Botnet Management), CrowdStrike (EDR), NetSkope (DLP), Tripwire (FIM), Symantec Endpoint Protection (SEP 12.x & 14.x), HIPS

Act in capacity as a Subject Matter Expert to other projects in Global Security operations Center for end-point technologies.

Troubleshoot Antivirus issues such as virus outbreaks, virus definition issues

Resolution of Incident/problem/request logs within contracted SLA targets and working with Help Desk Analysts to ensure users are regularly updated.

Good knowledge of Backup/Recovery of Antivirus or EDR server, DLP, WAF.

Excellent troubleshooting skills in resolving any end-point related issues.

Willingness to work in 24 7 environments

Desirable certifications: WAF, EDR Solution, FIM, DLP, Symantec Endpoint Protection (12.x & 14.x), HIPS, SEP, CrowdStrike

Implementation, configuration and troubleshooting Anti-virus software

Experience in maintaining AV sites, AV client maintenance strategy

Soft skills

Shall have good verbal/written communication skills

Should be willing to work in 24x7 environments

From time to time travel opportunities may be assigned

Incumbent should carry continual system improvement mindset and able to demonstrate in work.

Client facing technical analysis report and presentation skills (1.) To clearly understand the client's cybersecurity environment and respective product. (2.) To monitor, configure, and troubleshoot cybersecurity issues and related monitoring tools (3.) To analyse and validate cybersecurity incidents in-detail and help the L3 team with RCAordata or logs collection (4.) To enable knowledge transferortrainings through creationor maintenance of configuration documents, test plans, operational manuals and provide operational training to L1 team. (5.) To analyse and fine-tune cybersecurity policies, participate in cybersecurity review calls pertaining to change requests and recommendations on cybersecurity policy changes. (6.) To implement changes, monitor security device performance and implements performance tuning when necessary. (7.) To prepare analyses and reports to highlight the project progressorchallenges and ensure quality and accuracy to the client

Qualification

B.E, B.Pharma, B.Tech, Bachelor of Science, BBA, BBM, BCA, BCom, B-Tech, M.E., M.Pharma, M.Sc, Master of Science

No. of Positions

1

Skill (Primary)

INFORMATION SECURITY-DLP-OTHER DLP - EndPoint

Auto req ID

1323961BR


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