logo

JobNob

Your Career. Our Passion.

Customer Support Officer


Zigsaw


Location

Chennai | India


Job description

Roles/Responsibilities

This job is ideal for those who are passionate about learning, and meeting new people and will

suit people who enjoy working in a challenging and target-driven environment.

The CSO's role and responsibilities will include and is not restricted to the following.

  • Generate footfalls, online meetings, applicants, and enrolment through telemarketing/

participating in events / visiting schools and colleges in the region

  • Interact and advise potential candidates about international study opportunities, the

application process, and work opportunities.

  • Should ensure a high rate of conversion from lead generation into applicant and/or

enrolments

  • Deliver a session on 'International Study and Work opportunities' to relevant audiences.
  • Ensure that required follow-up activities are carried on in time with customers and to

ensure business development.

  • Work closely with the counseling team, operations team, and student to ensure

applications are processed in a timely and accurate manner

  • Should ensure that the management is aware of market feedback and trends in the student

community.

  • Ensure that student records are maintained in an effective manner and necessary followups are undertaken to ensure that the student receives his/her offers in time.
  • Must constantly upgrade his/ her on destinations, universities, and their courses.
  • Must be aware of the visa process/ required information to effectively complete the

assigned tasks.

  • Undertake outstation and Campus visits to promote the services of the company.
  • Ensure that all required reports are submitted in time and accurately.
  • Effective use of the internal Software
  • Preparing accurate sales forecasts to assist the company in making sound business decisions.
  • Recommending and implementing improvements to current sales practices and procedures

as needed

Good Communication And Negotiable Skills Is Required.

Female Candidates Only

Exp: Fresher interested in Sales with good communication or experienced

Office Timing: 9.30 am to 6 pm. Work days: Monday to Saturday Work from office opportunity

Skills: communication,feedback,follow-up,forecasts,reports,sales,visits


Job tags



Salary

All rights reserved