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Softpulse Infotech - Executive - Customer Service


Softpulse Infotech


Location

Surat | India


Job description

Roles and responsibility:

- Client and audience query handling

- Overseeing the customer service process

- Resolving customer complaints brought to your attention

- Providing detailed information to customers

- Prompt response over Product Chat box

- Co-ordination with Technical team

- Offering exceptional customer service and satisfaction

- Taking feedback from the customers

- Maintaining a healthy relationship with the clients


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