Nuagesync
Location
Secunderabad | India
Job description
You will be responsible for managing projects of software products at fast growth MidMarket and large companies. This is a high impact role that requires business acumen, management skills, and an appetite to learn and grow. Key Responsibilities
Project Management and Delivery
Manage and deliver projects from start to finish.
Manage project scope: recognize scope creep, keep the project on target with respect to scope, budget, and timeline, and deliver change orders to clients as appropriate.
Facilitate proper knowledge transfer from sales to services to ensure the project team has the detail they need, understand requirements, etc.
Facilitate proper knowledge transfer to customer during transition to fine-tuning (testing) and project close. Includes ensuring proper documentation is delivered as appropriate.
Ensure that administrative tasks related to projects, such as project status communication to internal and external stakeholders, are done in a timely fashion
Provide go-live support, knowledge transfer, and documentation as necessary.
Liaise and assist with resource scheduling and communication
Act as subject matter expert on projects on topics like: supply chain management, application integration, business process automation, as appropriate
Conduct periodic check-ins with customers to ensure customer satisfaction and retention. Work with customers to obtain customer testimonials, references, product reviews, etc.
Coordinate with third parties, on projects that have several vendors involved to ensure that NuageSync is a value add stakeholder in the project
Pre-Sales Support
Take part in pre-sales cycles on strategic deals, assisting in solution architecture and representing the Professional Services organisation to prospects.
Assist with the preparation of SOWs or formal quotes.
Partner with sales to ensure we are showing our best face to the customers we want and disqualifying organisations that are not a fit.
Bachelor s Degree in Business, Engineering, Information Systems or other related disciplines.
At least three (3) years of combined industry experience in at least one of the following areas: enterprise software implementation, project management, or business process consulting.
Experience working with external clients.
Experience handling a variety of different projects simultaneously; capability to manage multiple deadlines.
Experience with Celigo, CRM/ERP applications is preferred.
Understanding of and experience with application integration technologies and projects is preferred.
Prior experience in SaaS / On-Demand applications is preferred.
Experience in managing teams is preferred.
Job tags
Salary
