Housr
Location
Bangalore | India
Job description
Who we are: Housr is India's top luxury-managed accommodation provider, offering a living experience that is par excellence. Exclusively focused on working professionals and the millennial generation, Housr provides a comfortable, connected, and curated way of living where one can enjoy all the modern amenities under one roof along with an enriching community experience.
Housr was founded in 2018 by industry veterans Deepak Anand and Kalpesh Mehta with a vision to revolutionize the way people find and experience housing by fostering a community of like-minded individuals. Sprawling in 70+ world-class properties in 5+ major metropolitan cities across the length and breadth of India, Housr has become synonymous with being the ‘business class of coliving. Housr Homes: The ideal luxury housing fix for young couples looking for serviced apartments with privacy and top-tier amenities. Housr Homes are pet-friendly and have the bonus of an amenity-heavy independent kitchen. Your Typical Day at Work: Take charge as the custodian of customer service, acquisition, retention, and resident support processes. Curate a memorable living experience for Housr residents, ensuring utmost customer delight. Streamline the onboarding and move-out process, making it a hassle-free transition for Housr residents. Work in synergy with the operations team to deliver a seamless stay experience in line with service-level agreements. Monitor and analyze sales, profit and loss, and revenue management, producing impeccable data with the team and presenting accurate reports to the leadership team. Manage property rentals effectively, including filling vacancies, screening tenants, enforcing leases, and maintaining security. Facilitate monthly rent collection cycles and follow standard procedures for handling late rent payments. Ensure compliance with legal and regulatory standards according to company policies. Spearhead training drives for Trainee Resident Managers and provided necessary guidance and support to the property maintenance team, including Security personnel and Housekeeping staff. This role requires a balance of professionalism, attention to detail, and a passion for hospitality to enhance the resident experience. By upholding exemplary property standards and fostering teamwork, you will contribute to the success of Housr. Your Expertise: Bachelor's degree from an accredited university, preferably from the Institute of Hotel Management. Minimum 1 year of experience in a prestigious five-star hotel or coliving setup. Impeccable communication skills ensure the highest level of customer delight. Proven track record in managing operations, including maintenance, cleanliness, and more. Unparalleled ability to resolve customer issues with finesse. Perks: Reside & Work from your Housr home : Skip the hassle of commuting to work and do more in life! Open-door policy: Leverage a non-hierarchical setup with maximum transparency & accessibility for your growth and development within the company. Fast-track Growth: Pursue expedited growth prospects with prompt evaluations. No micromanagement: Enjoy the freedom to make decisions in an environment that trusts and values your abilities. Join an Exciting Community: Become part of a team that values your unique skills and personality.Job tags
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