White Force Group
Location
Mumbai | India
Job description
URGENT HIRING for CUSTOMER SUCCESS ASSOCIATE Email ID: [email protected] Contact : 9300955707 Experience 0-4 years Salary upto 2.64lpa Location- Mumbai
Requirements and skills • Any Graduate • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization • Ability to cooperate with and support other members of customer service team • Willingness to interact daily with customers from a wide range of cultures and backgrounds • Must be comfortable working independently and making minor decisions without direct supervision • Good sense of organization and keen attention to detail • Knowledge of customer service best practices and desire to participate in trainings and professional development • Ability to perform well in a fast-paced working environment • Excellent communication skills, proficient in English & Hindi Responsibilities • Manage customer retention and multi-tasking to take and follow up on orders from customers via the website, calls, emails, or text messages • Anticipate and understand the needs of the customers and act accordingly • Use appropriate marketing tools to acquire new customers and increase retention of existing customers • Coordinate with the operations team to assist the customer in the best way possible [email protected] Contact : 9300955707Job tags
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