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Chief Manager - Underwriting Governance


Max Financial Services


Location

Gurgaon | India


Job description

Job Description

Position

Chief Manager- Governance

Function

Operations -

Department

Operations

Band

4B

Reporting to

Head -Governance

Team size (D/I)

D: 2

KEY RESPONSIBILITIES

C ore responsibilities

  • Understanding the regulatory requirements regarding UW
  • Managing Governance related project and driving the closure
  • Publishing monthly Dashboards to the respective stakeholders
  • Highlighting the outages and sharing the data post careful assessment and validation with internal audit teams/underwriting team
  • Working in coordination with the underwriting production managers to improve the overall accuracy in decision making
  • Preparing and conducting monthly training/meetings updating activities under Governance framework
  • Assessment and evaluation in end to end closure of cases highlighted under Governance framework (Audit, Quality check etc)
  • Conduct trainings/case clinics /mentoring basis above observations and findings
  • Support in internal & external audit activities such as Internal Assurance audit , Legal and compliance ,IRDAI audit & statutory

Build strong risk management practices within Underwriting

  • Develop risk selection guidelines to protect MLI's benefits and ensure effective mortality experience management.

People Management-

  • Coach and build in-house underwriting capability through a professional and engaged team.
  • Conduct performance reviews

Measures of Success-

  • Adherence to all regulatory and compliance guidelines
  • Timely closure of audit observations and outages shared under Governance framework
  • End to end closure on cases assessed under quality check
  • Sharing regular case studies and conducting trainings for improvising the quality check score
  • Monthly dashboards
  • Solution based action plans
  • Regular rhythm on touch base with underwriting productions managers
  • Successful collaboration with stakeholders
  • Closure of critical projects assigned and ensure closure

OTHER RESPONSIBILITIES:

  • Ensure acceptable audit & compliance ratings
  • Contribute to creating a happy workplace
  • Experience of handling team

Key Relationships -

  • Internal: Internal Audit , AI works team , Internal Assurance , UW , URMU and IT team

Key personal competencies required-

  • Logical thinking and strong people management skills .
  • Creativity with ability to come up with imaginative and innovative solutions to business needs.
  • Strong communication skills (both oral and written) with ability to express ideas clearly and persuasively.
  • Customer focus.
  • Ability to work together with all stakeholders.

Qualification and experience-

Essential -

  • Post Graduate preferably in Insurance, Medicine or Pharmacy
  • Good technical knowledge of Life and Health
  • At least 12-15 years of related experience Experience in Risk management is a must.

Desired-

  • Experience in project handling
  • Six sigma certified
  • Should be well versed with MS office, Excellent business writing skills and good ability to make effective presentations.

Job Description

Position

Chief Manager- Governance

Function

Operations -

Department

Operations

Band

4B

Reporting to

Head -Governance

Team size (D/I)

D: 2

KEY RESPONSIBILITIES

C ore responsibilities

  • Understanding the regulatory requirements regarding UW
  • Managing Governance related project and driving the closure
  • Publishing monthly Dashboards to the respective stakeholders
  • Highlighting the outages and sharing the data post careful assessment and validation with internal audit teams/underwriting team
  • Working in coordination with the underwriting production managers to improve the overall accuracy in decision making
  • Preparing and conducting monthly training/meetings updating activities under Governance framework
  • Assessment and evaluation in end to end closure of cases highlighted under Governance framework (Audit, Quality check etc)
  • Conduct trainings/case clinics /mentoring basis above observations and findings
  • Support in internal & external audit activities such as Internal Assurance audit , Legal and compliance ,IRDAI audit & statutory

Build strong risk management practices within Underwriting

  • Develop risk selection guidelines to protect MLI's benefits and ensure effective mortality experience management.

People Management-

  • Coach and build in-house underwriting capability through a professional and engaged team.
  • Conduct performance reviews

Measures of Success-

  • Adherence to all regulatory and compliance guidelines
  • Timely closure of audit observations and outages shared under Governance framework
  • End to end closure on cases assessed under quality check
  • Sharing regular case studies and conducting trainings for improvising the quality check score
  • Monthly dashboards
  • Solution based action plans
  • Regular rhythm on touch base with underwriting productions managers
  • Successful collaboration with stakeholders
  • Closure of critical projects assigned and ensure closure

OTHER RESPONSIBILITIES:

  • Ensure acceptable audit & compliance ratings
  • Contribute to creating a happy workplace
  • Experience of handling team

Key Relationships -

  • Internal: Internal Audit , AI works team , Internal Assurance , UW , URMU and IT team

Key personal competencies required-

  • Logical thinking and strong people management skills .
  • Creativity with ability to come up with imaginative and innovative solutions to business needs.
  • Strong communication skills (both oral and written) with ability to express ideas clearly and persuasively.
  • Customer focus.
  • Ability to work together with all stakeholders.

Qualification and experience-

Essential -

  • Post Graduate preferably in Insurance, Medicine or Pharmacy
  • Good technical knowledge of Life and Health
  • At least 12-15 years of related experience Experience in Risk management is a must.

Desired-

  • Experience in project handling
  • Six sigma certified
  • Should be well versed with MS office, Excellent business writing skills and good ability to make effective presentations.


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