NoBroker.com
Location
Bangalore | India
Job description
Job Title: Customer Service Executive
Job Description: This position reports to the and interfaces with company managers and end customers.
Specific Responsibilities
Handle inbound calling for customer service.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive
communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Handlecustomercomplaints,provideappropriatesolutionsandalternativeswithinthetimelimits Conduct follow-ups to ensure complete resolution of issues.
Keep records of customer interactions, process customer accounts.
Follow communication procedures, guidelines, and policies.
Take the extra mile to engage customers.
Job tags
Salary
