Technical Program Manager

Location

Hyderabad | India

Job description

JOB SCOPE

Role : Technical Program Manager

At Plume, we believe that technology isn't about moving faster, it's about making life's moments better. Which is why we've built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spacesand human experiencesat massive scale.

We now deliver services to over 48 million locations globally and have managed over 2.5 billion devices on our platform. We're expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Communications Service Providers (CSPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.

With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can't do it exceptionally well, we don't do it. It's how we've assembled a team of world-class builders, thinkers, and doers. And it's how we're reinventing what's possible every day.

Plume is seeking a Technical Program Manager focused on our Communication Service Provider business. You will apply your collaboration, organization, and communication skills to fulfill our CSP business initiatives and requirements. You will learn to effectively integrate OpenSync on CPEs and test against cloud environments. This is a growing and evolving space, so the TPM needs adaptability to pivot based on evolving priorities. The role requires technical knowledge and effective communication skills that enable you to influence and drive cross-team projects and roadmaps. TPMs work horizontally to create long-term value for Plume by promoting the right technologies for productivity, stability, and growth. This is a full-time, direct hire position, with work remote flexibility.

Responsibilities

• Interface with engineering and business owners to develop and manage cross-functional software programs in a matrix organization of embedded, cloud, API, data, and mobile app systems.
• Provide hands-on program management during analysis, design, development, testing, implementation, and post-implementation phases.
• Perform risk management and change management on projects.
• Provide day-to-day coordination and quality assurance for projects and tasks.
• Drive internal and external process improvements across multiple teams and functions.

JOB REQUIREMENTS

• BE/B.Tech/BS/M.Tech/MS or equivalent engineering degree
• Overall 12+ years of experience with at least 5+ years in managing technical software/middleware-based projects/programs
• Experience in working with telecommunication operators / Communication Service Providers / Internet Service Providers / Partners
• Good understanding of Networking technologies
• Experience operating autonomously across multiple teams
• Experience in building work relationships with internal and external partners/teams and/or their representatives
• Strong communication and negotiation skills

ABOUT THE CLIENT/BENEFITS

As the creator of the only open, hardware-independent, cloud-controlled experience platform for CSPs and their subscribers, Plume partners with over 350 CSP customers, including some of the world's largest such as Comcast, Charter, Liberty Global, and J:COM.

Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume's software-defined network allows CSPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.

Backed by investors such as Insight Partners and SoftBank Vision Fund 2, Plume is now valued at $2.6B, having added over $500M in funding in 2021 alone.

Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.

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