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Location

Chennai | India

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Job description

JOB DESCRIPTION – AR CALLER/MEDICAL BILLING Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference Record after-call actions and perform post-call analysis for the claim follow-up Assess and resolve inquiries, requests, and complaints through calling to ensure that customer inquiries are resolved at the first point of contact Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments

JOB REQUIREMENTS Fresher or 1-2 years

of experience in accounts receivable follow-up/denial management for US healthcare customers Fluent verbal communication abilities / call centre expertise Knowledge of Denials management and A/R fundamentals will be preferred Willingness to work continuously on night shifts Basic working knowledge of computers. Prior experience working in a medical billing company and using medical billing software will be considered an advantage. Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus Willingness to work from the office. Job Type:

Full-time, Permanent SALARY:

Negotiable LOCATION: Chennai Industry Hospital & Health Care Employment Type : Full time

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Salary