Snaphunt Pte. Ltd.
Location
Ahmedabad | India
Job description
- Opportunity within a company with a solid track record of performance
- Flexible working options - Fantastic work culture Our client is the future of retail. From empowering diverse industries to leveraging their true potential with features like Smart Retail, Omni-Channel management, and Hybrid-POS. The Job Your responsibilities will include: - Own and manage customer relationships from the point of sale through successful implementation. - Develop measurements to help understand the impact of successful implementation. - Taking care of smooth Onboarding, Training and Implementation process - Create initiatives that help to drive successful product implementation. - Work with sales, product, and support teams to ensure that each piece of the journey meets customer expectations. - Complete video and phone calls to ensure that customers are supported during the onboarding process. - Respond to customer emails, chats, and calls regarding implementation. - Serve as the link of communication between key customers and internal teams. - Resolve any issues and problems faced by customers and deal with complaints to maintain trust. Ideal Candidate : What you will bring : - 4+ years' experience working into Customer/Client facing role - Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role - The ability to build and maintain relationships internally and with customers - Excellent listening, presentation and communication skills at all business levels - The ability to partner with customers in developing their strategic directionJob tags
Salary