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Location

Tiruchirappalli | India

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Job description

• Implement and manage CRM software to streamline customer interactions and improve overall customer experience.
  
• Analyze customer data and provide insights to optimize marketing strategies and sales efforts.
  
• Develop and execute CRM strategies to increase customer retention and satisfaction.
  
• Collaborate with crossfunctional teams to ensure seamless integration of CRM initiatives.
  
• Train and support staff in CRM usage and best practices.
  
• Monitor and report on key performance indicators related to CRM activities.
  
• Continuously assess and improve CRM processes to meet evolving business needs.
  
• Stay informed about industry trends and advancements in CRM technology.
  

Requirements

• Any Bachelor s degree
• Previous experience with CRM.
• Strong attention to detail and data accuracy.
• Good communication skills for user support and training.
• Basic understanding of sales and customer service processes.
  

Benefits

Salary : 15k 20k

Career Growth

Any Bachelor s degree Previous experience with CRM. Strong attention to detail and data accuracy. Good communication skills for user support and training. Basic understanding of sales and customer service processes.

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Job tags

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Salary