Mitsogo
Location
Chennai | India
Job description
Role: Communication Trainer
Exp: 7-10 Yrs
Location: Chennai – Work from Office
Responsibilities :
· Design and refine communication training programs that cater to the unique needs of customer success teams, including but not limited to public speaking, interpersonal communication, and business communication.
· Conduct engaging and interactive training sessions, workshops, and one-on-one coaching sessions, both in-person and virtually.
· Assess the communication needs and objectives of customer success team members, providing personalized guidance and feedback to help them achieve their goals.
· Stay up-to-date with the latest communication trends, tools, and methodologies to ensure our training programs remain relevant and effective.
· Regularly assess the impact and effectiveness of training programs, gather feedback, and make necessary adjustments for continuous improvement.
· Generate reports and documentation related to training outcomes and progress.
Requirements:
· A minimum of 9+ years of experience as a communication trainer.
· A bachelor's degree in communication, education, or a related field (a master's degree is a plus).
· Exceptional communication and presentation skills.
· Proven track record of successfully training individuals or groups in communication skills.
· Strong analytical and assessment skills.
· Strong organizational skills and attention to detail.
· Proficiency in using communication software and tools.
· A passion for helping others improve their communication skills.
Job tags
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