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Customer Service Associate


Betterhalf


Location

Bangalore | India


Job description

Profile verification of users

Take ownership of customer issues that are raised

Escalate unresolved issues to the appropriate internal teams

Provide accurate, valid and complete information to the users

Provide knowledgeable answers to questions about product, pricing and availability

Communicate with customers via phone, email and chat

Handles incoming calls or inquiries from prospective users

Provides customer additional information or explains services

Handle app reviews and rating of application

Skills: customer,customer service,chat,email


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