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ServiceNow Product Manager - Supervising Associate


Ernst & Young


Location

Kochi | India


Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Title - ServiceNow Platform Engineer

Grade – Supervisory Associate

EY Technology:

Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 400,000+ people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day.  Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients.  Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.

The opportunity

EY Technology is expanding the team which manages and maintains our growing internal ServiceNow platforms.  This is an opportunity in a fast-paced environment working and consulting on technical projects, architecture and best practices with our world class developers, support and platform engineering staff.  As a ServiceNow Architect you will become one of the go-to staff who provide strategic direction, ensures project implementation and leverages a deep understanding of the platform to ensure critical business needs are met.  The goals of the ServiceNow Architect are to provide answers to technical queries, provide technical guidance, assist with complex break fix and technical requirements and act as a central resource for all things ServiceNow.  This position requires you to challenge yourself to create and innovate while ensuring current and future continuity and extensibility of the platform.

Your key responsibilities

In this key role you will be responsible for working with multiple teams and internal clients to assist with the following duties:

Skills and attributes for success

The skills you bring to our growing team will be instrumental in the success of future projects and the transformation of our platform into a more user centric experience while ensuring current and future continuity and extensibility.  Your expertise will bring knowledge which can be shared with fellow staff members to present them with educational opportunities to enrich their career growth while teaching best practices.  A candidate must be able to quickly adapt and learn our environment and constraints to add value to our team.

To qualify for the role, you must have

Ideally, you’ll also have

What we look for

Our team values self-starters who demonstrate leadership skills and value the contributions of individual team members and leverage their strengths.  Demonstrated technical leadership coupled with the ability to see the big picture to avoid causing technical debt or cross platform issues is a necessity.  Having a ‘can do’ attitude and being able to work with and mesh well with multiple people from diverse backgrounds and negotiating diverse personalities while effectively communicating is key to this position.   

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  


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