Assistant Store Manager (Hospitality Experience)
Della Adventure & Resorts Pvt Ltd
Location
India | India
Job description
Job Description
Job Description
Job Title: Asst. Manager - Store (F&B)
Function: F&B Store
Location: Lonavala
Primary Purpose
Plans and directs the day-to-day operations of the store. Develop strategies to improve customer service, and create store policies . Maintain high store standards and conditions and foster a positive environment.
Major Skills And Accountabilities Of Position (4-6 Major Accountabilities)- Should have excellent previous experience in F&B store / procurement.
- Should have strong financial knowledge and ability to work with budgets.
- Should be computer literate, with good MS Excel skills.
- Should have good time management and organisation skills.
- Should be accountable and resilient.
- Should have ability to work under pressure at all times.
Duties and Responsibilities
- Receive and forward all goods and deliveries in and out of the hotel to the correct point of contact/storage area.
- Follow standards for issuing and receiving stock within the store's area of operation.
- Monitor and take inventory on regular basis to compile orders based on par levels or needs.
- Maintain clear and organised records to ensure all reports and invoices are filed and stored properly.
- Monitor PAR levels for all food items to ensure proper levels.
- Responsible for storage of both food & beverage and operational stock.
- Responsible for the day-to-day check on the storage facilities for upkeep and hygiene.
- Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.
- Refuse acceptance of damaged, unacceptable, or incorrect items.
- Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.
- Ensure all store requisitions are signed by concerned Department Heads (HOD's) and approved by GM depending upon the hotel's operations procedure.
- Ensure the quantity requested and the quantity issued always matches.
- Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System.
- Post all invoices using the MMS - Material Management System.
- Conduct inventory audits to determine inventory levels and needs.
- Conduct physical stock audits on a regular basis as advised by the Management and the physical count to be tallied with the inventory count from the MMS - Material Management System.
- Any differences between the manual count and MMS software have to be investigated and the information to be given to the Finance Department.
- Assist the Accounts in finding out any cost discrepancies.
- Complete requisition forms for inventory and supplies.
- Extend all requisitions on a daily basis and update the inventory management software/system.
- Work closely with Purchasing to order and receive items and equipment.
- Troubleshoot any vendor delivery issues and oversee/follow up on the return process.
- Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures.
- Adhere to all Health and Safety procedures particularly relating to food and beverage items.
- Ensure uniform and personal appearance are clean and professional.
- Speak with others using clear and professional language.
- Keep accurate recordings of all incoming and outgoing goods.
- Notify the concerned of any low stock levels.
- Identify and report any slow-moving items to avoid over purchasing.
- Verify and track received inventory and complete inventory reports and logs.
- Perform any other duties as assigned by the management.
- Manage employee relations, recruiting Team Members as required, and follow the appraisal procedures for Team Members.
- Monitor all areas of purchasing including contracts, leases and nominations.
- Prepare the month end accounts reports in an accurate and timely manner.
- Execute MIS as instructed by the Hotel Management.
Work relations (context - main interfaces - functional report)
- Reports directly to Chairman & Managing Director.
- Interfaces strongly with vendors/ department heads and employees.
- Interfaces strongly with F&B Outlet managers
Key figures - provide key data of the job e.g. budget, number of reports etc
- Financial s - (Figures/% to be discussed)
- Guest Satisfaction Scores - (Figures/% to be discussed)
- Employee Satisfaction Scores - (Figures/% to be discussed)
Key success factors - how is the success in the position measured
- Financials - (Figures/% to be discussed)
- Guest Satisfaction Scores - (Figures/% to be discussed)
- Employee Satisfaction Scores - (Figures/% to be discussed)
Experience And Qualifications Required For The Job Should have previous experience within the hotel/leisure sector and working to the similar capacity of atleast 8-9 years of experience.
Minimum Qualification: Graduate
Minimum Job Experience: Atleast 8-9 years of experience
Reporting to: COO/Manager
Travel: N/A Apply Now
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