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Location

Cuttack | India

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Job description

Designation: Medical Support Executive

Full Time opportunity

Location: Multiple

Job Description:

- Managing all tech platforms related to our Post Discharge service

- Responding to queries asked by patients as per training given by our team.

- Documenting the conversations as per protocols Recording all the conversation in the format given.

- Reporting the - follow-up service activities e.g. Missed calls, messages received etc.

- Keeping the reports up to date on the drive.

- Calling families, talking to them and recording the calls in the sheet as per the format given.

- Conducting surveys as and when needed.

MUST-HAVES :

- Fresh candidates from BSC- nursing or GNM background can apply. (good to have 2 or more years of clinical experience)

- A degree in the medical field and/or nursing is a must.

- Fluency in speaking, reading, and writing one of languages English. We will be testing language skills to ensure you can communicate with families and with our medical team.

- Comfortable using android phones, web browsers, Gmail, and other popular online websites.

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Job tags

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Salary