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Robotic Process Automation Manager


YASH Technologies


Location

Pune | India


Job description

Role Description

This is a full-time hybrid role as a RPA Business Analyst. The Business Analyst will be responsible for analyzing data, creating business requirements and processes, and communicating with stakeholders. The role is for any YASH location.

Qualifications

General:

• Serve as a project driver and executer for various initiatives, working with program lead, technology, support, and customers of the platform as appropriate

• Sound knowledge of technology in terms of databases, API's, client server architecture, software design tools and business process models.

• Lead information gathering sessions with business stakeholders to identify automation opportunities and document current/future state business processes including impact to Healthcare Business

• Works with delivery team to estimate the efforts to determine the timeframe and procedures for accomplishing tasks.

• Mitigating impediments that may impact successful team completion of release/sprint goals.

• Communicates with internal stakeholders to ensure teams are driving toward the necessary tactical and/or strategic solution to meet customer needs, communication status and buffers team from potential distractions

• Maintain understanding of Healthcare systems, tools, business processes and procedures to further develop process and system efficiencies

• Build positive relationships at multiple levels with key business partners

• Creation of product backlog according to business value

• Crafting drafts of epics and stories to seed product backlog to begin the refinement process

• Experience with Automation Platform and RPA tools like AA, UiPath, Blue prism, Python, scripting based or other source control and defect tracking tools.

Delivery:

• Facilitate Program Increment (PI), sprint planning and daily stand-ups.

• Actively participate in Business Process Improvement workshops conducted by customers to identify process issues and standardize process prior to automation

• Drive requirements definition, lead solutions discussion and planning best practices to solve tough problems

• Perform deliverable reviews against acceptance criteria

• Ensure CoE standards, best practices, toll gates and controls are automated, implemented and followed using platform capabilities

• To design and review To-Be processes based on knowledge of Automation tool capabilities, working with the technical team to arrive at optimal solutions.

• Oversee the implementation team and solution, which is managing E2E delivery and be the client SPOC

Primary Skills:

• Excellent consultative, listening, communication, and analytical skills; you can optimally and regularly lead, facilitate, and drive individual and group meetings

• Strong analytical, technical, and problem-solving skills are detail-oriented, and able to understand complex customer needs and translate them into user stories with measurable acceptance criteria

• Strong interpersonal skills, including the ability to work across the organization and interact, influence, and negotiate effectively with all levels of management and peers

• Customer-obsessed and have demonstrated a commitment to delivering frequent, high business value features

• Ability and desire to lead, direct, and empower team members without formal management authority

• Look for opportunities to innovate and take thoughtful risks to get the work done better and faster

• Ability to blend business analysis with technical skillset to develop efficient processes

• Must have enough technical background to be able to create proper functional requirements and detail specifications.

• Must be able to take direction well but work independently, have the ability to learn and assimilate information quickly.

• Ability to prepare standard and ad-hoc presentation decks in a timely manner on required topics, from high level functional overview to detailed technical overview of key data flows

Experience:

• Prior Business Analysis experience in systems development, product development and/or product/project management for healthcare industry.

• Expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing (UAT), and product documentation

• Expertise in prioritizing processes for automation by applying the right automation criteria and calculate ROI

• Strong agile / scrum background with a proven track record of working across multiple cross-functional global teams

• Proficient in MS PowerPoint, Visio, Word, Excel, Quadrant Mapping

• Strong knowledge on documentation of BRD, PDD etc.

• Experience with Jira or similar Agile backlog management tool such as Azure DevOps

Character:

• Excellent communication and relationship skills, especially the ability to articulate advanced technical topics; both verbal and written

• Strong technical leadership skills and ability to command respect at all levels of the organization

• Sincere passion for building great software and taking pride in the quality of your work.

• Time Management Skills - ability to prioritize tasks across multiple projects and work effectively under pressure

• Ability to come up-to-speed quickly on new technologies

• Self-motivated and self-disciplined

• Ability to craft solutions that address client's business drivers and constraints.

• Ability to work effectively in both a team environment and independently, both with internal and external (partner) resources.

• Strong interpersonal and client communication skills.

• Attention to detail, the advancement of intelligent automation capabilities requires high degree of accuracy and quality.

Industry Employment Type

Full-time


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