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Location

Bangalore | India

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Job description

Job Description

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Self Directed Investing team to partner with the inter Business lines to provide a comprehensive view

As the Director of Product Self-Directed Investing Product you will lead, coach, and oversee the India-based Product and Design team for the Self-Directed Investing product. Responsibilities include partnering to successfully stand up several highly functioning product-driven digital product teams, ensuring strong team execution and quality, and championing delivery best practices. In addition to product and team leadership, the successful candidate will also be responsible for some strategic product initiatives, such as an experimentation strategy to optimize and drive OKRs. 

Through the experiences your team creates and manages, you will create a holistic client experience that differentiates the offering in the marketplace and drives client engagement, establishes loyalty to our platform, and ultimately enables growth for the self-directed investing business. Scope for the experience that your team and partner teams will manage and deliver includes web, mobile, and text and email notifications. This leader will model and cultivate the team’s customer first orientation, lean agile mindset and entrepreneurial spirit. This role reports to the Co-Head of Self-Directed Investing Product.

Job responsibilities:

• Represent the Online Investing product team locally, clarifying and contributing to vision, strategy and roadmap
• Oversee team of 5 product managers and 3 designers
• Support New York based Online Investing team 
• Develops a close partnership with product, design, engineering, QA, agility, and data analytics team members to form collaborative working team dynamics and strong agility metrics.
• Coaches team to use product and design best practices and grow their skill set across the product development lifecycle (discovery, delivery, quality assurance, go-to-market, and production support). 
• Leads with clear vision, supported by robust documentation, workflows, detailed business requirements, use cases and other materials as needed to support successful experience design, development and infrastructure
• Develops ‘shift-left’ quality improvement strategy in partnership with QA lead to increase quality of the overall product and client experience
• Communicates proactively on status across the cross-functional team through effective written and oral communication

Required qualifications, capabilities, and skills

• 8+ years of relevant product management experience with proven track record of delivery of new products and features. 
• Experience authoring business requirements, defining user stories and leading execution including bringing together cross functional teams within an Agile development framework
• Strong background in Product Development and Product Management
• Proven ability to distill complex ideas into consumable and actionable materials
• Experience analyzing, communicating and executing against complex business initiatives
• Ability to influence and partner effectively across a global organization
• Demonstrated track record of adapting to a rapidly changing business environment, ability to quickly assess situations, act decisively and capitalize on change
• Strong communication skills, both oral and written. Excellent presentation skills
• Industry involvement - staying abreast of industry trends and issues
• Demonstrated ability to manage tight delivery timelines and calmness under intense pressure
• Commitment and self-motivation suitable to a start-up team in a large organization

Preferred qualifications, capabilities, and skills

• MBA or Masters in Business, Engineering or design qualification
• Experience with investing or banking 
• History of delivering results with and through organizational partnership

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

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