Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling pro
Location
Noida | India
Job description
Company: Altruist Technologies Pvt Ltd.
Website:
Location - Sector 127, Noida
Industry - BPO
Nearest Metro station -Botanical Garden
Job Type: Full-Time
Education: Under Graduates/Graduates
Experience:
Fresher (Graduates)
UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales)
Skills and Abilities:
Versant score should be more than 4
Basic telephonic etiquettes and customer skills
Candidate should be able to communicate in English and Hindi
Customer-focused and attentive
Job Responsibilities:
Answers inquiries by clarifying desired information
Determines requirements by working with customers
Resolves problems by clarifying desired information
Cross-sell and upsell products/services
Salary:
Axis Inbound:
For Fresher: â'¹16,500 In hand + Incentive
For Experienced Only: â'¹17,500 In hand + Incentive
Shifts-Proper day shifts ,6 days working + 1 day Rotational week off
Direct walkin interview process
Additional Benefits:
Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre)
Mandatory Documents:
Updated CV
Aadhar card
This is a customer-centric role with a focus on telephonic communication and customer service.
Candidates should possess the required language skills and be customer-focused.
Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.
Job tags
Salary