Hitachi Solutions
Location
Bangalore | India
Job description
Implement and deploy Microsoft Dynamics CE
Analyze front office processes (sales, marketing and customer service) to identify opportunities for improvement
Gather and understand client functional requirements
Perform gap analysis between a client s requirements and the functionality within Microsoft Dynamics CE
Configure the application to meet a client s requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDK
Identify creative workarounds to meet requirements without the development of custom code
Understand the functional capabilities and limitations for out of the box functionality as well as custom code
Create technical specifications
Design and integrate business processes and data flows between CRM applications and
other applications, such as back office/ERP applications
Train client personnel on the usage and administration of Microsoft Dynamics CE (functional user training and technical training)
Develop high level project work plans
Provide technical support to existing CRM clients
CE Functional Consultant
Job tags
Salary
