Location
Mumbai | India
Job description
Job Description
TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.
As an Analyst, you will specialize in requirement gathering and to analyze the same in respective areas. Your role is of key importance, as it lays down the foundation for the entire project.
Must-Have Abilities: - Troubleshoot, research, and resolve major defects, errors, and inconsistencies in systems functions, outputs, and content.
- Quick response to system monitors, alerts, escalations, and all outages
- Analyze statistics and incidents to develop and execute availability improvement plans
- Work with peers and vendors to design technical solutions to complex application issues
- Focus on driving packaged automation scripts to Level I support to reduce manual work.
- Focus on service restoration and reducing Mean Time to Restoration (MTTR)
- Maintain space requirements on servers
- Continued comprehension of proprietary systems and system and procedural updates
- Perform routine maintenance on application servers and track system performance
- Communicate to management about service disruption and initial measures for damage control
- Provide outage and service restoration details to Operations Command Center for degradation statistics and root cause analysis
Minimum Qualification:
Job tags
Salary
